Pickup Options at Shoptanza
At Shoptanza, we understand that convenience is important to our customers. That’s why we offer a pickup option for those who prefer to collect their orders in person. Our pickup service provides a convenient and efficient way to receive your purchases without the need for shipping. Read on to learn more about our pickup process and how it works.
Eligibility for Pickup:
1.1 Availability: The pickup option is available for selected products and locations. Eligible products will display the “Pickup Available” badge on the product page. Please check the product information to determine if pickup is available for your desired item.
1.2 Location: Pickup is currently offered at our designated pickup location, which will be provided during the checkout process. We are continuously expanding our pickup network to serve more areas and provide greater convenience to our customers.
Placing a Pickup Order:
2.1 Product Selection: Browse our website and add the desired products to your cart. Ensure that the products you choose are eligible for pickup by checking the “Pickup Available” badge on the product page.
2.2 Checkout Process: Proceed to the checkout page and select the “Pickup” option as your preferred delivery method. Follow the prompts to provide the necessary information, including the pickup location and any additional details required for a smooth pickup experience.
2.3 Confirmation: Once your order is successfully placed, you will receive a confirmation email with the details of your order and pickup instructions. Please review this email carefully and ensure that you have all the necessary information before visiting the pickup location.
Pickup Process:
3.1 Pickup Location: Visit the designated pickup location during the specified pickup hours. The address and operating hours will be provided in your confirmation email. Please note that you should only visit the pickup location after receiving confirmation that your order is ready for pickup.
3.2 Identification: When picking up your order, please bring a valid government-issued photo ID, such as a driver’s license or passport. This is required for verification purposes to ensure that the order is released to the correct person.
3.3 Order Confirmation: Present your confirmation email, either in print or on a mobile device, to the pickup location staff. They will verify your order details and prepare your items for pickup.
3.4 Assistance: Our friendly staff will be available to assist you during the pickup process. If you have any questions or need help, please don’t hesitate to ask.
Terms and Conditions:
4.1 Pickup Window: Orders must be picked up within the designated pickup window provided in your confirmation email. If you are unable to collect your order during this time, please contact our customer support team to make alternative arrangements.
4.2 Authorized Pickup: If you are unable to personally pick up your order, you may designate an authorized person to do so on your behalf. Please provide the authorized person’s full name and ensure they bring a copy of the confirmation email and their own identification for verification.
4.3 Order Modifications: Once an order is placed and the pickup process has begun, modifications to the order, such as adding or removing items, may not be possible. If you have any concerns or need assistance, please contact our customer support team.
Contact Us:
If you have any questions or require further assistance regarding our pickup service, please reach out to our customer support team. We are here to ensure that your pickup experience at Shoptanza is convenient and seamless.
At Shoptanza, we strive to provide flexible options that meet our customers’ needs. Our pickup service is just one way we aim to enhance your shopping experience. We appreciate your business and look forward to serving you at our pickup location soon.